Getting Started At Opal
We know that the process of beginning treatment is often overwhelming, especially when it comes to determining level of care needed and navigating insurance coverage. Our intake department works hard to make this a smooth and relatively low-stress process for each person. Please read further to get more information on how admissions works and what to expect.
Opal completes a thorough intake process for each potential client. During this process we will determine if Opal is the right place for each person to receive treatment, and we will give our professional recommendation for level of care. Our intake team is made up of Master’s level therapists who are trained in eating disorders.
Initial Phone Call
Speak with one of our Intake Specialists who will talk with you about what you are
looking for and set up a time for your free phone intake.
Face to Face Intake
The last step in our intake process is a 60-90 minute in-person assessment. For outpatient services, this will be done with your new provider at Opal. For PHP/ IOP, you will meet with an Intake Specialist, Intake Lead or Dr. Lexi Giblin, Executive Director, Co-Founder.
Based on the information gathered, we will make a recommendation regarding the most appropriate level of care for your treatment.
If we can offer the recommended services at Opal, we will then begin the process of setting up your care plan.
Opal works with all major health insurance companies and is in-network with several health insurance carriers.
- We can bill insurance companies on an in-network or out-of-network basis. Opal does not accept Medicare or Medicaid.
Contact our Intake Specialists at 206.538.2305 to learn more.
- We complete pre-authorizations and required case reviews. Prior to receiving services, every effort will be made to verify insurance eligibility and benefits and provide a sense of out of pocket expenses
- We accept check and credit card for any out of pocket financial obligations.
- The Opal apartment is free to PHP and IOP clients
We strive to create a treatment space that is accommodating to all. This includes:
- Variety of furniture sizes and styles to accommodate different bodies.
- Willingness to purchase new furnishings if needed.
ADA accessible building and clinic
- All-gender bathrooms
- Language interpretation available upon request for individual therapy, family therapy, and meals/ snacks.
- Medical accommodations made for clients upon request.
We see clients ages 18 and over. All gender identities are welcome at Opal.
Due to the fact that we are an adult treatment center, only the potential client can schedule with us for an intake. Our intake department is happy to answer any questions you may have about our services however, to schedule an intake, we ask that the potential client call or email us directly.
While we cannot provide specific referrals to individuals who are not clients of Opal, we do recommend: FindEDHelp.com, Psychology Today or Edreferral.com to find eating disorder specific care. For RO-DBT specific referrals: radicallyopen.net
Co-occurring disorders are very common for clients at Opal. In some cases, this may be an indication that a higher level of care or a non-eating disorder treatment referral is needed. If a potential client is at high risk due to substance abuse, suicidal ideation with a plan, or psychosis, we will consult as a team to discuss if treatment at Opal is appropriate prior to admission. At Opal, we primarily treat eating disorders, which means that if the eating disorder is not the primary diagnosis, we will most likely refer a potential client to a more appropriate treatment option.
We work with clients who have trauma or a PTSD diagnosis regularly. We use a variety of modalities and we refer out to our community for adjunctive trauma based therapies if we don’t have the resource within Opal.
At Opal we believe that full recovery is possible but it is not an overnight process. A client’s length of stay in PHP and IOP varies widely. We would recommend expecting PHP treatment to be one to four months long. It is customary to have a client that starts in PHP step down to IOP and receive IOP treatment for one to three months. Our recommended path of treatment includes PHP, IOP and OP for most clients to establish a strong start to recovery. Please keep in mind that these are estimates and are dependent on each individuals needs and readiness for treatment.
Timeline for receiving treatment at Opal is dependent on our current openings. If we do not have current openings, clients are placed on a wait list and contacted ASAP when a potential admission date is set. We ask clients to anticipate the intake process to take approximately a month from start to finish however, admission can occur at a quicker pace or a slower pace depending on open space in our programming.
Understanding Eating Disorders
If you are unsure if you or someone you love has an eating disorder and want to learn more, you can find some of our recommended resources by using the link below.